Submit a Ticket
IC Knowledge Base
Teams Page
New Rate Build
New Package Build
Rate Activation Request
For General IT Help Center Visit:
HHM IT
Recent Articles
Property GDS Codes
Each hotel’s GDS code links to the Global Distribution System such as Amadeus, Sabre, Galileo, and Worldspan. These systems are used by travel agents and online booking platforms, enabling them to locate hotels quickly, view room availability, and ...Rate Build - HMS
The below will guide you through the necessary steps and considerations when creating a new rate plan in the HMS Infor Property Management System (PMS). Following these guidelines will ensure consistency and accuracy across all distribution channels, ...Right Banners Ads Requirements - TravelClick
This guide provides the requirements needed to create a Right Banner Ads in TravelClick to ensure consistency. Promotion Details: Rate Plan or Package: Specify the rate plan or package associated with this promotion. Book Dates: Indicate the booking ...How to mark a reservation as a no show in TravelClick
To ensure your property is properly credited for no-show reservations and minimizing their iHotelier transactional costs all no-shows must be marked in iHotelier within 48 hours of their anticipated arrival date. Follow these three steps to mark ...D360 Segmentation - Data Collection
Market Segments: Here are the definitions of each of the market segments in Demand360. Demand is categorized in the major market segments of Transient, Group and Other. Additional transient segmentation includes the following segments: Group Sold - ...